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MAINTENANCE

Smarter calls at the point of decision. No new app.

Repair-vs-replace on real asset age, history, and warranty, surfaced inside the maintenance and inspection app your technicians already use.

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THE PROBLEM

The data exists. It just never reaches the field tech.

Without full asset history or warranty status, preventive maintenance runs on the calendar instead of on risk, and the same call gets made three ways by three technicians. Replace the fridge or put $500 into it, when no one knows it's already 10 years old? Across a portfolio, the budget leaks through a thousand half-blind calls, and the biggest misses are the quiet ones nobody flagged.

HOW OYSTER CHANGES IT

The right data, in the right hands, at the moment it matters.

Asset age, condition, work order history, and warranty status surface inside the app your techs already use. The riskiest assets get flagged, related work gets bundled so one visit resolves several, and the repair-vs-replace call gets made with the whole picture. No new system, no manual lookup.

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WHAT MAINTENANCE PAYS BACK

The payoff doesn't stop in the field.

Better maintenance decisions ripple past the field. Because the same asset record powers the whole org, one smarter call pays back across the teams who touch the work. Explore how each team uses it:

Field/Maintenance

Asset age, condition, history, and warranty surface right in the app the tech already uses, with related work bundled so one visit resolves several. Fewer repeat trips, and residents who aren't left waiting.

Operations

Risk-based preventive maintenance instead of calendar-based, and fewer fire drills from asset management.

Asset Management and Finance

Preventive maintenance on major systems before they fail, and repair-vs-replace on real history.

Field/
Maintenance

Operations

Risk-based preventive maintenance instead of calendar-based, and fewer fire drills from asset management.

Asset Management and Finance

Preventive maintenance on major systems before they fail, and repair-vs-replace on real history.

Field/Maintenance

Operations

Risk-based preventive maintenance instead of calendar-based, and fewer fire drills from asset management.

Asset Management and Finance

Preventive maintenance on major systems before they fail, and repair-vs-replace on real history.

The expensive failures are the quiet ones.

$70K

One cooling tower, 15-20 years of life given up to a missed PM

An ignored cooling tower gave up 15 to 20 years of life after a minor incident. Owners absorb these uninsured losses ($10,000 to $100,000) which occur more often than catastrophes. Oyster flags the warning signs first, so PM happens before failure. Cutting their frequency just 15% protects over $1M in NOI a year on a 50,000-unit portfolio.

$70K

One cooling tower, 15-20 years of life given up to a missed PM

An ignored cooling tower gave up 15 to 20 years of life after a minor incident. Owners absorb these uninsured losses ($10,000 to $100,000) which occur more often than catastrophes. Oyster flags the warning signs first, so PM happens before failure. Cutting their frequency just 15% protects over $1M in NOI a year on a 50,000-unit portfolio.

What operations leaders stop guessing about

Every service call is a decision made with whatever the tech knows in the moment. Here's what changes when the asset's full history rides along.

Before Oyster

With Oyster

Asset history on site

Symptoms only, not the age, condition, history, or warranty.

The full record on the app they already use.

Repair or replace

A gut call that varies by who's holding the wrench.

The same data-backed decision, every time.

Preventive maintenance

Runs on the calendar, not on risk.

Risk-based, aimed at the major systems most likely to fail.

Service trips

One issue at a time, one visit at a time.

Related work bundled, so one trip resolves several.

Warranty

Paying for repairs you were owed for free.

Coverage flagged before the work is approved.

Residents

Repeat visits and surprise outages.

Faster fixes, fewer disruptions, residents who stay.

What operations leaders stop guessing about

Every service call is a decision made with whatever the tech knows in the moment. Here's what changes when the asset's full history rides along.

Before Oyster

With Oyster

Asset history on site

Symptoms only, not the age, condition, history, or warranty.

The full record on the app they already use..

The full record on the app they already use.

Repair or replace

A gut call that varies by who's holding the wrench.

The same data-backed decision, every time.

Preventive maintenance

Runs on the calendar, not on risk.

Risk-based, aimed at the major systems most likely to fail.

Service trips

One issue at a time, one visit at a time.

Related work bundled, so one trip resolves several.

Warranty

Paying for repairs you were owed for free.

Coverage flagged before the work is approved.

Residents

Repeat visits and surprise outages.

Faster fixes, fewer disruptions, residents who stay.

Get to Know All Our Solutions

One intelligence layer. Four ways to put it to work.

CapEx Forecasting

CapEx forecasting you can defend.

Maintenance Strategy

Asset intelligence at the moment it matters, inside the app your techs already use.

Compliance

From reactive to no six-figure surprises.

Asset Data Foundation & AI Readiness

The prerequisite that makes the AI you already bought work.

Fewer trips, better decisions, residents who stay.

See the asset's age, condition, history, and warranty surface inside the workflows your team already uses.

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By Use Case

Capex Forecasting

Compliance

Maintenance Strategy

Asset Data Foundation & AI Readiness

By Segment

MFR Owner-Operators

MFR Owners

MFR Third-Party Managers